Frequently asked questions

Store is for keeping files and photos within reach, Send is for quick temporary sharing, and Compute is for GPU-based workloads such as AI, rendering, and experiments.

Store and Compute currently use separate account paths. Send can be used without a full Hivenet account for occasional transfers.

Yes. Hivenet has products for both personal and business use, depending on what you need.

You can explore pricing on the Pricing page for Store, Send, and Compute.

It means Hivenet builds cloud products on distributed infrastructure rather than relying only on large centralized data centers.

Hivenet takes a different approach to how storage, file transfer, and compute are delivered, with more emphasis on control, clarity, and a different infrastructure foundation.

It shapes how the products are built and how we think about control, privacy, efficiency, and the overall user experience.

You can explore pricing on the Pricing page for Store, Send, and Compute.

Use Support and the Help Center for setup, billing, and troubleshooting. Use Docs for technical guidance, especially for Compute. You can also join our community on Discord.

Use this form for sales, and this for partnerships, press, or general questions.

We build our products with privacy and control in mind, and we explain the details in our Privacy Policy and privacy options pages.

Read the Sustainability page for the fuller explanation of how we approach infrastructure efficiency and environmental impact.

Use the How Hivenet works page for the broader explanation of our infrastructure model.

Hivenet is a distributed cloud platform for storage, file transfer, and compute, with products for personal and business use.

You can:

• Store files securely using our distributed network.
• Compute AI and high-performance workloads with GPU power.
• Send large files privately and without limits.

Use Store for personal cloud storage, Send for quick file sharing, and Compute for on-demand GPU workloads.

Start with the product that matches what you want to do today, then explore pricing, support, help center, or docs from there.

Both—but there’s a difference.

Distributed means your data is spread across many devices, not stored in one place. This boosts speed, efficiency, and resilience.
Decentralized means there’s no single company or entity controlling where your data lives or how it moves.

Hivenet is distributed in how it stores and processes data, and decentralized in how it operates. It’s cloud computing without the data centers.

Not really. Hivenet shares some of the same principles—like decentralization and giving people control—but we’re not building on blockchains, we don’t use tokens, and we don’t rely on crypto.

Our focus is on solving real problems with real infrastructure.

Yes. You can install Hivenet on multiple devices and operating systems.

Performance is often better than centralized clouds. You retrieve pieces of your data from many sources at once, speeding things up. Factors like your bandwidth or device load still matter, but the peer-to-peer design helps performance scale naturally.

Compute is Hivenet’s distributed GPU cloud. It’s ideal for AI workloads, training models, or high-performance tasks. It's cost-efficient, fast, and privacy-first.

Try Compute →

You create two:

• Account password: used to sign in. Recoverable.
• Encryption passphrase: an optional extra layer of protection used to encrypt files. Not recoverable.

We never store your passphrase. If you lose it, your files can’t be recovered. Use a password manager to keep it safe.

Yes. Hivenet is designed with privacy in mind from the start. Your files are encrypted before they leave your device, and we never have access to your passphrase or unencrypted data.

We follow GDPR principles by:

• Giving you full control over your data
• Not collecting or storing personal data unless strictly necessary
• Allowing you to delete your account and data at any time
• Ensuring transparency about how the network works

Because Hivenet doesn’t use centralized servers, your data isn’t stored in a single region or owned by a single provider. That means more privacy, not less.

Yes. More than most providers out there. We’re working with security auditors, penetration testers, and researchers. We’re also launching a public bounty program to reward people who help us identify vulnerabilities.